Calls today
24
Up 18% from yesterday
Captured leads
23
96% capture rate
Avg pickup time
1.2s
Never a busy signal
Booked jobs
17
71% conversion

Most recent call

Just now
MS
Maria Sanchez
+1 (561) 555 4127
Today 2 to 4 PM
  • 2:14 PM Incoming call from +1 (561) 555 4127
  • 2:14 PM Lauren answered 0.4s ring
  • 2:14 PM Lauren: "Beacon Air, this is Lauren. How can I help?"
  • 2:15 PM Caller: "My AC stopped cooling, can someone come today?"
  • 2:15 PM Lauren collected name, address, urgency, and contact number
  • 2:16 PM Booking confirmed today 2 to 4 PM at 1234 Pine Street, Boca Raton
  • 2:16 PM Call ended duration 2:12
  • 2:16 PM SMS sent to owner to Mike
    "NEW LEAD: Maria Sanchez, 1234 Pine St Boca, AC repair, today 2 to 4 PM. Callback 561 555 4127."
  • 2:16 PM SMS sent to customer to Maria
    "Hi Maria, Beacon Air confirming today 2 to 4 PM at 1234 Pine St. We'll text 30 min before arrival. Reply STOP to opt out."
  • 2:16 PM Lead written to your CRM CRM

Today's leads

Customer Issue Address When Status
Maria Sanchez
561 555 4127
AC not cooling 1234 Pine St, Boca Raton Today 2 to 4 PM Captured
Robert Johnson
561 555 8899
No A/C, 91 degree heat 789 Magnolia Ln, Boca Raton ASAP Captured
David Cohen
561 555 9844
Drain clogged 567 Oak Ave, Delray Beach Tomorrow 8 to 10 AM Captured
Jorge Ramirez
561 555 7711
AC making rattling noise 234 Coral Dr, Boca Raton Today 5 to 7 PM Captured
Sarah Williams
561 555 3322
New install quote 890 Palm Way, Boynton Beach Friday 1 PM Captured
Linda Chen
561 555 2200
Annual maintenance check 456 Beach Rd, Delray Beach Wednesday morning Captured
Carlos Mendez
561 555 6655
Water heater not heating 123 Mango Dr, Coral Springs Tomorrow afternoon Captured
Patricia Mills
561 555 4488
Replace 12 year old unit 678 Ocean Ave, Boca Raton Next week, flexible Awaiting tech callback

How a single call moves through Hearline

From the moment the phone rings to the moment the lead is in your CRM and texted to your cell, the entire sequence happens in under 30 seconds.

1
Phone rings
0.0s
Customer calls your existing business line, which forwards to your Hearline number.
2
Lauren picks up
0.4s
Real human voice. Bilingual English and Spanish. Switches automatically based on the caller.
3
Lead captured
90s avg
Name, address, what they need, when they need it, callback number. All confirmed verbally.
4
SMS to your cell
+10s
You get a text the moment the call ends. Customer name, address, issue, urgency, callback number.
5
SMS to customer
+10s
Customer gets a confirmation text from your business with the booking details and arrival window.
6
Lead in your CRM
+15s
Full record written to your dashboard with the call recording, transcript, and structured lead data.

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