Legal & policies
Last reviewed: May 28, 2026
Every agreement, policy, and disclosure that governs how Hearline operates, how we handle your data, what we owe you, and what you owe us. Plain English where possible. Lawyer English where it matters.
Terms of Service →
The core agreement between you and Hearline. Covers what the service includes, subscription pricing, the 30 day money back guarantee, your responsibilities, and how disputes are handled.
Privacy Policy →
What data we collect, how we use it, who we share it with, how long we keep it, and your rights to access, correct, or delete your information.
Master Services Agreement →
The full contract for paying Hearline customers. Pricing tiers, refund terms, data ownership, indemnification, limitation of liability, governing law, and termination.
Service Level Agreement →
Our uptime commitment, what counts as downtime, how we measure it, and the service credits you receive if we fall short of the 99.9 percent monthly target.
Acceptable Use Policy →
How Hearline may and may not be used. Permitted industries, prohibited content, call recording compliance, SMS rules, and the consequences of violation.
Subprocessor List →
Every third party service provider that touches Hearline data, what they do, what data they see, and where they operate from. Updated whenever vendors change.
SMS & TCPA Consent →
How our SMS programs work, how consent is obtained, message frequency, opt out instructions, and our compliance with the Telephone Consumer Protection Act.
Questions about any of this?
Email [email protected] or text (561) 595 8426.
Verdiex LLC operating the Hearline service. Boca Raton, Florida. EIN 42 2869358.